Disaster Recovery & Business Continuity

Every business has data it can't afford to lose. The question isn't whether something will go wrong. It's how long you can be down before the damage becomes serious, and whether your current setup can actually get you back up in that window. Most businesses that haven't tested their backup plan find out too late that the answer is no.

Diego Tech designs and manages disaster recovery solutions for Arizona businesses: server imaging, cloud backup, recovery planning and ransomware response. We also back everything up ourselves, so when you need us, we're ready.

The Scenarios That End Businesses Without a Plan

Disaster recovery planning is easier to put off when the scenarios feel unlikely. But each of these happens to real businesses every year:

• Ransomware Attack: Your files get encrypted overnight. The attacker wants payment. Your general liability policy doesn't cover it. Without a clean backup, you're paying or rebuilding from scratch.
• Server Theft: A break-in takes your server. If your only backup was local, it's gone too.
• Fire or Flood: A physical event at your office destroys hardware. Cloud backups save your data. Local-only backups don't.
• Lost or Stolen Employee Laptop: A device with client data or business credentials disappears. How long before someone uses what's on it?
• Accidental Deletion: A file, a folder or a database gets deleted or corrupted. Without versioned backups, it's gone.

The common thread: the businesses that recover quickly are the ones that had a tested plan before a disaster happened.

What Diego Tech Backs Up and How

Disaster Recovery Planning: More Than Backups

Backups are one piece. A disaster recovery plan answers the questions backups don't: Who calls who when something happens? In what order do your systems come back online? Who has the authority to declare a disaster and start the recovery process? How do your employees work while your systems are being restored?

Diego Tech builds documented recovery plans that include recovery time objectives (RTOs), recovery point objectives (RPOs), contact lists, step-by-step restoration procedures and communication protocols. Then we test them, because a plan that hasn't been tested is just a document.

The Cyber Insurance Gap

Many business owners assume their general liability or commercial property insurance covers a ransomware attack or data breach. It usually doesn't. Cyber coverage is a separate policy, and the requirements to qualify for it are getting stricter.

Underwriters increasingly require documented backup practices, MFA enforcement, endpoint protection and incident response plans before issuing a policy. If you can't demonstrate those controls, you either don't qualify or you will pay significantly higher premiums.

Diego Tech helps clients get their environment into shape for cyber insurance applications. We can document your controls, provide evidence of backup testing and guide you through what underwriters typically ask. We're not an insurance broker. We're the technical team that makes your application defensible.

Frequently Asked Questions