Legal

Effective Date: [to be set on launch]

Diego Tech operates diegotech.com and the services described on this website. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use it, and how we protect it. By using this website, you agree to the practices described in this policy.

Information We Collect

Information You Provide

When you contact us through our website, by phone, or by email, you may provide:

• Your name
• Business name
• Email address
• Phone number
• A description of your project, question, or service interest

We only receive information you choose to give us. We do not require you to create an account to browse this site or contact us.

Information Collected Automatically

When you visit diegotech.com, our web servers and analytics tools may automatically collect:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited, time on site, and referring URL
• Device type

This information is collected in aggregate and is used to understand how visitors use our site. It is not linked to your personal identity.

Cookies

Our website uses cookies. Cookies are small text files stored on your device that help the site recognize returning visitors and track usage patterns. We use cookies for web analytics and to remember preferences within a browsing session.

You can instruct your browser to refuse all cookies or to notify you when a cookie is being set. If you disable cookies, some features of this site may not function as intended.

How We Use Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you communications about your inquiry or project status. We do not send marketing email unless you have opted in to receive it.
• Improve the content and functionality of this website based on aggregate usage data
• Comply with legal obligations when required

We do not use your information to build advertising profiles or to target you with third-party ads.

Third-Party Services

We use a small number of third-party services to operate this website and respond to inquiries:

• Web analytics: We use Google Analytics to understand how visitors use our site. Google Analytics collects anonymized usage data and is governed by Google's own privacy policy.
• Help-desk ticketing: When you contact us by email or submit a web inquiry, your information may be stored in our help-desk ticketing system so we can track and respond to your request.
• Hosting providers: Our website is hosted on third-party servers. Hosting providers may have access to log files and technical data as part of normal hosting operations. They are contractually bound by their own privacy and security policies.

We do not sell or rent your information to any third party, period. We share information only with the vendors listed above, and only to the extent necessary to operate our business and serve you.

Data Sharing

We do not sell personal information. We do not share personal information with third parties for their own marketing purposes.

We may disclose information if required by law, regulation, or valid legal process, such as a court order or government request. We may also share information to protect the rights, property, or safety of Diego Tech, our clients, or others.

Data Retention

We keep contact submissions and inquiry records for as long as necessary to respond to your request and to maintain our business records. If you request deletion of your information, we will remove it from our active systems subject to any legal obligations that require us to retain certain records.

Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. You may also opt out of any marketing communications at any time.

To exercise any of these rights, call us at (928) 782-1551. We will respond to your request within a reasonable time.

California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information we have collected, the right to request deletion, and the right to opt out of sale of personal information. We do not sell personal information. To exercise your rights under CCPA, contact us using the information at the bottom of this page.

European Union Residents (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation, including the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability. To exercise these rights, contact us using the information below.

Children's Privacy

This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have received information from a child under 13, please contact us so we can remove it promptly.

Security

We follow industry-standard practices to protect the information we collect, including secure transmission over HTTPS and access controls on systems holding personal data. No method of internet transmission or electronic storage is completely secure. We take reasonable precautions, but we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of this website after a policy update constitutes your acceptance of the revised policy.

Contact Us About Privacy

For questions about this Privacy Policy, to request access to or deletion of your information, or to exercise any of the rights described above:

Diego Tech
1275 S Pacific Ave
Yuma, AZ 85365
Phone: (928) 782-1551